Data Recovery Clinic offers a free no charge evaluation of all hard
drive data recovery jobs!
In fact our "no data no charge" policy means that we don't
get paid unless we recover your data!
Data Recovery Clinic also offers
Flat Rate Data Recovery Pricing
most times on all single drive systems. For information on RAID systems click here
for RAID Data Recovery Pricing.
The
Recovery Process
1. Phone Consultation
Each recovery begins with a simple phone call to DRC. One of our trained,
professional recovery specialists will discuss your particular need.
To allow us to give the best possible service, please have on hand
the make, model and manufacturer of the drive or media as well as a
description describing the problem or failure occurring with your device.
We will then give you an evaluation cost and ask for your daytime phone
number, fax number and email address.
A RMA or job number will then be issued and shipping instructions given.
2. Evaluation
The evaluation is where one of our recovery specialists carefully inspects
your device or media arrive at an accurate diagnosis of the problem.
While each evaluation is different depending on the type of damage and
device or media being checked, an evaluation usually involves mechanical
diagnostics, creating a sector copy, and assessing data integrity.
Upon completion, you will be informed of your data's prognosis and
if any parts will be necessary for a successful recovery. Evaluations
begin within 12-24 hours of receipt of the device or media.
3. Recovery
Only upon receiving your authorization will we proceed with the process
of recovering your data from your device or media.
For mechanical damage, failed or compromised parts are replaced in
a clean environment using exact replacement parts to ensure compliance
with manufacturer warranty requirements. Specialized software is also
employed to create an accurate image of your data. Some examples of
parts that fail are read/write heads and assemblies, magnets, motors,
and logic boards.
If there is no mechanical damage, or after the mechanical damage has
been repaired, the next step is logical recovery. This type of recovery
uses high-tech software to extract all possible data from the device
or media by either repairing the low-level file system, extracting data
from fragments found in the data image or both.
In the case of a malicious virus having caused the damage to the original
data, great care will be taken to disinfect your system of the offending
virus before restoring the data.
Once data has been extracted, it is then compiled and restored on the
original or repaired device or media without voiding or nullifying any
existing manufacturer warranty.
Our policy is to offer full disclosure on all that will be done and
has been done throughout the recovery process. Recovery time typically
ranges from 1-5 days depending on circumstances such as device or media
capacity size, amount of data to recover, amount of physical repair
required and complexity of file system.
To proceed do one of the following:
Fill out an online data recovery
quote form - a representative will get back to you within an hour
of submittal.
Call 727-642-5521 ( our toll-free number is at the top of every page)
to speak with a representative and receive your quote over the phone.
We answer our phones 24 hours a day 7 days a week.
Fill out a data recovery request
form and ship us your drive. please follow any instructions
on how to package and ship a hard drive.
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